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Level 1

There is a charge on my bank statement from Amazon in Sept 2019 for $7.75 but it does not appear in quickbooks online. I have searched everywhere. Its not there

It looks like it's related to the fact that I bought two books for $17.35 total but one wasn't shipped until december. Regardless, neither the full charge or the partial charge of $7.75 shows up in quickbooks.
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QuickBooks Team

There is a charge on my bank statement from Amazon in Sept 2019 for $7.75 but it does not appear in quickbooks online. I have searched everywhere. Its not there

Hello there, kopp2it. 

 

We can further check on the description of the charge to see if it's from QuickBooks. Also, I suggest reaching out to Amazon to verify it. 

 

Within QuickBooks, we can check your billing details through our Customer Account Maintenance Portal (CAMPs). You can use this link to log in and let's use your Intuit Account info. Select QuickBooks Online if we're prompted to select the product. We can review the billing description if it matches the bank statement. 

 

Feel free to get back to me if you need anything else. Thanks!

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