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rmartin2022
Level 1

There is no option to deposit mobile checks. I signed up for QB checking for this reason and qb payments. There's no answers anywhere. Also what are eligibility req.?

There is no option to deposit mobile checks. I signed up for QB checking for this reason and qb payments. There's no answers anywhere. Also what are eligibility req.?
3 Comments 3
Anonymous
Not applicable

There is no option to deposit mobile checks. I signed up for QB checking for this reason and qb payments. There's no answers anywhere. Also what are eligibility req.?

Hi there, @rmartin2022. I'll share details about mobile check deposits in QuickBooks Checking.

 

Once your application for a QuickBooks Payments and Checking account has been approved, you can deposit checks without going to the bank. Handling your books and depositing your customer check payments concurrently is a useful option.

 

However, please take note that mobile check deposits aren’t available to all customers. The feature is offered by QuickBooks Checking or Money by QuickBooks and is subject to eligibility criteria. Since you're not seeing the option to Deposit checks when clicking on Get Money, you’ll want to consider contacting our Customer Care support to know how to qualify: Contact Payments or Point of Sale Support.

 

Additionally, there are several sources of information that you can refer to in order to learn more about utilizing the QuickBooks Checking debit card and mobile check deposit:

 

 

Should you acquire guidelines about managing QuickBooks Checking, please let me know in the comment section. I’m always available to help!

BOSS-clay
Level 1

There is no option to deposit mobile checks. I signed up for QB checking for this reason and qb payments. There's no answers anywhere. Also what are eligibility req.?

I have been contacting QB support regarding this same issue for weeks now. The answer is, "the icon will become available when you're eligible." That's an insufficient answer for any business. I continue to log complaints on every link I see regarding this issue as it was the same answer offered to me again this morning after having the account for 6 weeks now.

AdrienneGC
Level 2

There is no option to deposit mobile checks. I signed up for QB checking for this reason and qb payments. There's no answers anywhere. Also what are eligibility req.?

I HAD THE BUTTON AND NOW IT'S GONE.  THE REMEDY THEY JUST GAVE ME WAS TO UNINSTALL AND WAIT 24-48 HOURS TO REINSTALL THE APP.  IT IS POSSIBLE THAT THE BUTTON MAY SHOW UP.  I MAY SPEND THIS TIME LOOKING FOR ANOTHER BANK. I AM A SINGLE PERSON BUSINESS AND RELLY DON'T WANT TO SPEND THIS AMOUNT OF TIME EVERY FEW MONTHS TO DEPOSIT A CHECK.  GOOD LUCK!!

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