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Join nowTime stamp on the bottom of all reports for a single client (all others are fine) are as follows:
"Saturday, Mar 09, 2019 07:45:19 AM GMT-8 - Accrual Basis" (this was run at 10:45 am Eastern time, i.e., GMT-5). Where and how do I fix this. Every computer I run QBO on has the correct date and time. The client phone and address in QBO are Maryland-based. I spent more than an hour online with support and finally ended up with "there's no way to fix this in QBO." Why put a time stamp on, which is a typical and useful tool for accountants to manage versions of reports, when it is misleading and can't be fixed or shut off. Intuit, please fix!
This has already been reported, Peter 22.
Our engineers are still gathering data for their investigation.
While they're still reviewing this case, I'd recommend giving us a call so we can add you to the notification list.
Just click (?) Help, and then Contact us to get our number.
Don't hesitate to click the Reply button anytime if you have any questions.
I have the same problem as Peter. Is this fixed yet and if so what is the solution. Thank you
Hello, @dewideman.
The investigation of about the reports showing wrong time is still on-going. Rest assured our Product Engineers are working on the permanent resolution for this ongoing concern.
On the other hand, I'd recommend contacting our Customer Care Team so you'll be added on the affected user's list. Once updates are released, it will be applied directly to your account. You’ll also be notified via email.
Here’s how to contact us:
Feel free to swing by here in the Community if you have other questions. I'm always here to help.
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