Undeposited funds not going to record deposits

The best course of action is to contact your POS to check for updates, as this can be the reason why it's not connecting properly to QuickBooks, Mackin.

On the other hand,  to ensure that your deposited funds are not automatically saved as 'Undeposited Funds', we need to make sure that 'Undeposited Funds' is not set as the default.

Here's how to change that setting:

1. Navigate to the Edit menu.
2. Select Payments.
   
   
3. Click Company Preferences.
4. Untick the Use Undeposited fund as a default deposit to the Account.

After that, you can manually record your deposited funds from the Undeposited fund.

For future reference, you can refer to this article on how to create rules to help QuickBooks match your Bank Feeds transactions: Create rules to categorize transactions in QuickBooks Desktop.

Keep us posted if you need further assistance.

Thank you for the help. I will make that change. I have been working with the POS to get it connected to QB properly but it has just been a mess.

In the mean time, how do I get the deposits to show in my check register and not just in a journal entry? I can't reconcile at the end of the month the way it is right now. Also, the journal entry shows all cash, check and credit card in one journal entry. Obviously these do not get deposited all in the same deposit so I will need to have them split into separate deposits. 

Any positive balance in the Undeposited Funds account would show up when recording a bank deposit, MackinacWheels.

If you can't see it, click the Window menu and choose Close All.

Once done, go back to the Make Deposits window to check if you can see the journal entries.

If you can't still see them, you can edit the journal entries. Then, change the account from Undeposited Funds and replace them with the bank account. Aside from that, you can specify on each lines that affected accounts or split the deposit. 

After that, the transactions will now show up in your bank register and can be reconciled as well.

Feel free to check out these additional articles in case you might need them when reconciling your bank account:

• Reconcile previously deleted and re-entered checking or credit card transactions
• Get reports for previous reconciliations in QuickBooks Desktop

Please don't hesitate to visit us again if you have follow-up or new questions for us.

@MackinacWheels 

"Also, the journal entry shows all cash, check and credit card in one journal entry."

You need to set that up in Lightspeed (LS).  It's been a couple of years since I used LS, but I recall there being a spot where you can specify which bank/bank sub-account each payment type (cash, credit card, etc.) is deposited to.  Here is what a typical journal entry looked like for our store when exported from LS using separate deposits for cash and credit cards: