undeposited funds

It's great to see you here in the Community, @chericrist. I can assist you in resolving the undeposited money issue you're having with QuickBooks Online.

If you accidentally entered inaccurate information on an invoice and want to cancel it, you can simply delete or invalidate it from your books. Here's how to do it:

1. Find and open the invoice you want to delete.
2. In the Invoice window, click More at the bottom.
3. Choose either Delete or Void, then click Yes to confirm.

Then create bank deposit for your undeposited funds. Here's how:

1. Select + New then choose Bank Deposit.
2. Click on the payments included in this deposit section.
3. Enter the following information and Save and Close.

I'm adding this article for more guidance: Void or delete transactions in QuickBooks Online.

You can also match and remove duplicates if transactions are added to your bank register. You can utilize this article as a reference.

• Categorize and match online bank transactions in QuickBooks Online.
• Undo or remove transactions from reconciliations in QuickBooks Online.

Tap reply for more details. Keep safe, @chericrist.

@chericrist when you say you accepted payments in quickbooks, do you mean credit card payments? Merchant?