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Level 1

Under Account and Settings, then Payments, then Business Owner Info, I need to change incorrect phone number to be able to change bank account and do instant deposits.

Without ability to change the incorrect phone number in the Business Owner Info, I am unable to verify any further changes with my account in regards to banking. If I change the number in this section, it requires a verification code sent via text or call that goes to an incorrect number.
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QuickBooks Team

Under Account and Settings, then Payments, then Business Owner Info, I need to change incorrect phone number to be able to change bank account and do instant deposits.

Good day, dcrumpler1996.

 

I understand that you need to update the phone number on your QuickBooks Payments account. For security purposes, it requires a confirmation code to verify your identity. This also helps keep your account safe.

 

What I can suggest is to reach out to our QuickBooks Payments Support if you no longer have access to your old phone number. You can request to change it.

 

Here's the link for more details on how to update your account information: Change password, security question, account email, or user ID for the merchant service center.

 

Leave a message below if you need more help. Take care!

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