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byomtov
Level 4

Undo received items

I have a PO showing all items received, when they haven't been, probably because I made some sort of error.

 

How do I fix this?

 

Thank you.

Solved
Best answer October 19, 2020

Best Answers
MaryLandT
Moderator

Undo received items

I can help undo the purchase order (PO), byomtov.

 

You need to delete and re-create the PO as it doesn't post an actual quantity or amount on your inventory list. Let me show you how:

 

  1. Go to Vendors, then Vendor Center.
  2. Click the name of the vendor who holds the PO.
  3. Open the transaction.
  4. Press Ctrl + D on your keyboard to delete it.
  5. Select Yes to confirm the deletion process.

In case you need a file to help manage QuickBooks Desktop for Mac, check out the User’s Guide to learn the latest features and improvements in the program.

 

Don't hesitate to post again if you need anything else. I'm always right here to help manage your purchase order or transactions in QuickBooks.

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7 Comments 7
MaryLandT
Moderator

Undo received items

I can help undo the purchase order (PO), byomtov.

 

You need to delete and re-create the PO as it doesn't post an actual quantity or amount on your inventory list. Let me show you how:

 

  1. Go to Vendors, then Vendor Center.
  2. Click the name of the vendor who holds the PO.
  3. Open the transaction.
  4. Press Ctrl + D on your keyboard to delete it.
  5. Select Yes to confirm the deletion process.

In case you need a file to help manage QuickBooks Desktop for Mac, check out the User’s Guide to learn the latest features and improvements in the program.

 

Don't hesitate to post again if you need anything else. I'm always right here to help manage your purchase order or transactions in QuickBooks.

jackychiu1031
Level 1

Undo received items

We have made the error of checking all items received on one vendor's all PO.  It shows "Received in full" on all PO.  How could we recover to the original status or undo received items?  Thanks for your help!

Scott427
Level 1

Undo received items

This doesn't work.  If you re-create the deleted P.O. and change the P.O. number to the old, deleted P.O. number, it doesn't show up under the vendor's list of open P.O.s and therefore, when it does come in, you cannot "receive" it.

Scott427
Level 1

Undo received items

This doesn't work.  When you delete the Purchase Order it doesn't change the inventory quantity on hand or the dollar amount of the items received.  Then, when the Purchase Order is re-created by changing the P.O. number back to the one that was deleted, it doesn't show up in the Vendor's open P.O.s so you can't "receive" it when it DOES come in.  Quckbooks needs an "undo" button somewhere.

MichelleBh
Moderator

Undo received items

Thank you for joining this thread, @Scott427

 

I have a way so you can link and receive the Purchase Order accordingly. 

 

I've to replicate it and I can receive the inventory as expected. Ensure you select the Purchase Order (PO), so the recreated one will link to the item receipt. Let me guide how: 

 

  1. Go to the Vendors menu, then select Received Items and Enter Bills
  2. Click the Select PO tab. 
  3. Choose the vendor name in the field and pick the recreated PO.
  4. Hit OK
  5. Go to the Edit menu, then press Delete Line to remove the extra field.  
  6. Choose Save & Close

 

In case you need detailed steps to receive inventory with or without the bill, check out this link: Receive inventory in QuickBooks.

 

Moreover, visit these articles below on how to edit or delete inventory and other frequently asked questions: 

 

 

Please let us know if you require additional assistance with your inventory or another QuickBooks topic. We are always available to assist you. Keep safe. 

 

APALUSA
Level 1

Undo received items

Hi Michelle,

 

I accidentally received the entire PO.  If I replicated the PO, will the PO # be the same?  As we have made a prepayment on this PO, I want to make sure we'll have no problem applying the prepayment to the bill later on, thank you.

Candice C
QuickBooks Team

Undo received items

Greetings, @APALUSA

 

Congrats on making your first post here in the Community and chiming in on this thread. 

 

If you recreate the PO, you'll have the ability to enter a specific number. However, if the old PO still exits and you don't delete it, you may receive a warning about the duplicate number. 

 

Learn more about your QuickBooks Mac 2022 account through this user guide. 

 

I hope this helps answer your question. Feel free to reach back out if you need any more assistance. Take care!

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