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lemacaron-milwau
Level 1

Unmatch an payment from an invoice

I would like to unmatch a bank payment (through QBO) from an invoice issued on QBO
2 Comments 2
katherinejoyceO
QuickBooks Team

Unmatch an payment from an invoice

Great to see you here, @lemacaron-milwau. I've got you the steps to unmatch your bank payment from an invoice. 

 

Here's how:

 

  1. Go to the Banking menu, then click Banking.
  2. Click the tile for the bank or credit card account you downloaded the transaction from.
  3. Select the Categorized tab.
  4. Find the transaction you want to unmatch.
  5. Select the blue transaction link in the Added or Matched column to see the matched transaction.

 

 

Now that they're disconnected, the transaction will go back to the For Review tab. Follow these steps to find the correct match.

 

For future reference, I'm also adding a resource to help you learn more about manging your sales transactions in QBO. 

 

Keep in touch if you have additional or other concerns. We're always here to help. 

katherinejoyceO
QuickBooks Team

Unmatch an payment from an invoice

Hi, @lemacaron-milwau

 

Hope you’re doing great. I wanted to see how everything is going about unlinking payment from invoice concerns. Was it resolved? 

 

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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