URGENT: QBO API broken for updated GUI on SunTrust Online Cash Manager. The new UX fails to connect credit card accounts to QBO customers. Intuit dev, please fix ASAP.

We have a separate community support site for application developers of QuickBooks Online, @GK9. 

I suggest posting your concern to the Intuit Developer Support community. Our software engineers can help you access your data to fix your concern.

Here's how:

1. Sign in to the Developer Support page.
2. Choose QuickBooks Online.
3. Click Ask a Question.

Meanwhile, I'll be adding this Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.

I'll be one comment away if you have other queries. Just tag my name in the comment section below. Keep safe always.

Hi @Rubielyn_J  thanks for your reply. I am not a developer. I am a QBO customer and business owner. There is a bug in the application and Intuit "Help" directed me to post a question in the support forums. Alas, here we are. As such, I am unable to post/share this issue in the developer community you have linked. We need someone at Intuit Dev to look into this and create an incident.

Thanks,

Grant

I am not a Dev. Please escalate if you can to the Intuit team responsible for fixing production bugs in the QBO software. I am business owner trying to get support and the contact/help pages prompted me to post in the QB Community forums so here we are. Thank you for your reply @Rubielyn_J