Vendor module not working

Hi there, shinckson.

I'm here to help fix the issue you're having with your Vendors page in QuickBooks Online (QBO).

Did you receive some error messages? Any additional information will help me provide the best resolution for your concern.

In the meantime, let's sign in to your QBO using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses. Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).
•  Ctrl + Shift + P (Microsoft Edge)

Once logged in, go back to the Vendors page again to double-check. If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

For more information about managing vendors, check out this article: Add a vendor in QuickBooks Online.

I also recommend visiting our website for more resources you can use in the future: Self-help articles.

Please leave a comment below if you have more questions about this or anything else. I'll be here to assist. Take care.

@FritzF  Thanks so much for the detailed explanation. My Vendor page is working now.

Hello taz34,

I'm glad to know my colleague was able to help you with your concern about the vendor page. Please know that we're always available in this public space anytime you need assistance with QuickBooks Desktop.

You can click the Reply button below, and we'll be sure to help out. Take care.