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JABL
Level 2

Vendor reports

I entered a bill which I paid online.  In my haste to get it done I posted it by writing a check in the register and not through "pay bills" so the vendor bill was still open but technically paid.  What I did next is anyone's guess.  My intention was to delete the online payment, go back and use bill pay w/o printing a check but I obviously did something wrong because that backfired.  This was back in May and I cannot correct it.  I run vendor reports every week so this vendor has been showing on the report since May 2020 with either a credit balance or a zero balance (depending on how I screw it up trying to fix it.)  My boss and I both know we've paid the bill but I can't get it off the report...needless to say my boss is not happy.  I'm using QB desktop pro2021 (just upgraded from QB 2008).  I know about time.   Any help is great appreciated.  JoAnn

4 Comments 4
FritzF
Moderator

Vendor reports

Welcome and thanks for posting in the Community, @JABL.

 

When you use a check for paying or recording payment for a bill, the two transactions won't link. The bill remains in an unpaid status.

 

To fix this, you need to perform either of the following solutions:

 

  • Keep the check and delete the bill.
  • Link the check to the bill.
  • Remove the check and pay the bill.

 

You can check out this article for the complete details and the step-by-step process: Bill shows as unpaid after writing a check in QuickBooks Desktop.

 

Once done, you can run the Vendor Balance Detail report to double-check. Here's how:

 

  1. Select the Vendors menu then Vendor Center.
  2. From the Vendors list, select the vendor then go to the Transactions tab on the right.
  3. Select the Show drop-down then choose Balance Details.
  4. Review the transactions.

 

Please let me know if you have any other issues or concerns in the comment section below. I'll be more than happy to help. Have a good one!

JABL
Level 2

Vendor reports

Thank you FritzF - I used the "link check to bill" option and it worked.  I CANNOT THANK YOU ENOUGH!  This has been a thorn in my side since May w/o the time to dedicate to fixing it correctly.  Have a great day!  JABL

JABL
Level 2

Vendor reports

Thank you FritzF!  I chose the "link the check to the bill" option and it worked.  I CANNOT THANK YOU ENOUGH!  I've not had the time to dedicate to fixing it correctly and that took no time at all.  Have a great day!  JABL.

FritzF
Moderator

Vendor reports

You're most welcome, @JABL.

 

I'm glad that I was able to help you with your concern.

 

Please don't forget to leave a comment below or post again in the Community if you have any questions. I'll be more than happy to help. Take care!

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