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Join nowI entered a bill which I paid online. In my haste to get it done I posted it by writing a check in the register and not through "pay bills" so the vendor bill was still open but technically paid. What I did next is anyone's guess. My intention was to delete the online payment, go back and use bill pay w/o printing a check but I obviously did something wrong because that backfired. This was back in May and I cannot correct it. I run vendor reports every week so this vendor has been showing on the report since May 2020 with either a credit balance or a zero balance (depending on how I screw it up trying to fix it.) My boss and I both know we've paid the bill but I can't get it off the report...needless to say my boss is not happy. I'm using QB desktop pro2021 (just upgraded from QB 2008). I know about time. Any help is great appreciated. JoAnn
Welcome and thanks for posting in the Community, @JABL.
When you use a check for paying or recording payment for a bill, the two transactions won't link. The bill remains in an unpaid status.
To fix this, you need to perform either of the following solutions:
You can check out this article for the complete details and the step-by-step process: Bill shows as unpaid after writing a check in QuickBooks Desktop.
Once done, you can run the Vendor Balance Detail report to double-check. Here's how:
Please let me know if you have any other issues or concerns in the comment section below. I'll be more than happy to help. Have a good one!
Thank you FritzF - I used the "link check to bill" option and it worked. I CANNOT THANK YOU ENOUGH! This has been a thorn in my side since May w/o the time to dedicate to fixing it correctly. Have a great day! JABL
Thank you FritzF! I chose the "link the check to the bill" option and it worked. I CANNOT THANK YOU ENOUGH! I've not had the time to dedicate to fixing it correctly and that took no time at all. Have a great day! JABL.
You're most welcome, @JABL.
I'm glad that I was able to help you with your concern.
Please don't forget to leave a comment below or post again in the Community if you have any questions. I'll be more than happy to help. Take care!