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Cliff_O
Level 1

Want to add client to wholesale billing it says No-Billing Upgrade in Progress. What's the dealio?

 
1 Comment 1
PreciousB
Moderator

Want to add client to wholesale billing it says No-Billing Upgrade in Progress. What's the dealio?

Thanks for visiting the Community, Cliff_O,

 

I'm here to share some details about the wholesale billing account.

 

We currently have an ongoing issue where some customers are unable to add a client to wholesale billing account. Our product engineers are working diligently to come with a resolution.

 

We'll need to put you on a notification list. This way, we'll be able to communicate with you when a fix is available. Please contact us using the information on this link: How and when can I contact Support? (US only).

 

I'll also keep you posted on this thread as soon as an update is received.

 

If you have follow-up questions, feel free to let me know. I'll be here and ready to help anytime. Have a great week.

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