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johnminarik86
Level 1

We have a customer that is not going to pay their invoices because the customer filed for bankruptcy. How do I reconcile the invoice in Quickbooks?

 
2 Comments 2
Rustler
Level 15

We have a customer that is not going to pay their invoices because the customer filed for bankruptcy. How do I reconcile the invoice in Quickbooks?

create an expense account called bad debt if you need to

create a non inventory item for bad debt and link that expense account on the item screen

Use that item on a customer credit memo for the total amount

In receive payments apply the credit memo to the outstanding invoices

Q-B-O-Care-Logan
Level 2

We have a customer that is not going to pay their invoices because the customer filed for bankruptcy. How do I reconcile the invoice in Quickbooks?

Hey There!

 

Follow these detailed instructions in our community article and let me know if you have any further questions! --> https://quickbooks.intuit.com/community/Help-Articles/How-to-write-off-bad-debt/td-p/187834

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