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What happened to the PPP reports?

I updated my QuickBooks Desktop Pro 2019, and I no longer have the two PPP reports that were there before the update.  What happened to them?

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QuickBooks Team

What happened to the PPP reports?

I'm here to help you fix your PPP reports, LyndaB7.

 

It's possible that you have compnay file issues that's why you're unable to access the two reports. You can download and install QuickBooks Tool Hub to fix the issue. 

 

Here's how:

  1. Close QuickBooks.
  2. We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've already installed Tool Hub before, you can find out which version you have. Select the Home tab.  The version will be displayed on the bottom right or you can select About to view the version.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

Run Quick Fix my File:

  1. From the tool hub, select the Company File Issues tab.
  2. Select Quick Fix my File.
  3. Select OK when it completes and launch your QuickBooks.

Run QuickBooks File Doctor:

  1. From the tool hub, select the Company File Issues tab.
  2. Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open. Note: If the QuickBooks File Doctor doesn't launch, search for QuickBooks Desktop File Doc and launch it manually.
  3. In QuickBooks File Doctor, select your company file from the drop-down menu. If you don’t see your file, select Browse and search to find your file.
  4. Select Check your file (middle option only) and then Continue.
  5. Enter your QuickBooks admin password and then select Next.

The scan time depends on your file size. In most cases, it can take up to 5 minutes. Once the scan finishes, open QuickBooks and your company file. Your issue may have been resolved even if the scan says it was unsuccessful.

 

You can also check this article more information: Fix Company File And Network Issues With QuickBooks File Doctor.

 

I've also included these help articles in case you have further questions about QuickBooks.

 

Fill me in if there's anything that you want. I'm always right here to help you. 

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