When a payment is made on a quickbooks invoice through the program and the payment is returned, does Quickbooks attempt the payment again through the payers bank?

Hello there, @tiffany18.
 
When your customer’s online payment has been declined, you have to let them ask their bank why it didn’t go through. QuickBooks Online (QBO) will not attempt to deduct the payments again on your customer’s card. I suggest you to ask that customer to pay you through cash or by using another card and then email them manually the receipt.
 
Below are the steps on how to link the payment to your customer’s invoice manually:
 

1. Select the + New button and click Receive Payment.
2. Select the name of the customer from the drop-down menu.
3. From the Outstanding Transactions section, select the transactions that you’d like QBO to calculate. As you select these items, the payment total will change.
4. Select the payment method.
5. Enter the Reference no. and Memo if applicable.
6. You can either deposit the money to your checking account or to the Undeposited funds account.
7. Select Save and close.

 
Also, I added this article for other options to record your customer’s payment in QBO: Use GoPayment to accept QuickBooks Online invoice payments.
 
For future reference, you can check this one to help yourecording and make bank deposits in QBO.
 
Let me know if you need further assistance with online payments. I’ll be around to help. Have a great day!