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Recently I had a customer pay only part of the total of my invoice. When I entered that payment, I changed "payment amount" to the underpaid amount. "original amount" and "amount due" stayed the same.
When I saved this, the invoice was marked as paid in full with no balance remaining, which is incorrect.
Is there a way to enter a partial payment on a customer invoice, and have the invoice reflect only partial payment?
I feel like it used to work this way and now is different.
Go to Solution.
Yes, there’s a way @juliavdw.
However, any partial payments entered won’t reflect the invoice. Instead, this will show on the customer's information together with the balance total.
Here are the steps to record a partial payment in QuickBooks Desktop for Mac.
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