When I export timeclock info to QBO, it makes all the hours worked as "regular hours" even overtime. How do I fix it so that the hours calculate correctly?

Hi there, @HCP_KY. I'll share some details about this matter.

Please know that QuickBooks Online relies on what data you provide. Since you're using the Icon Time systems Total Pass P600, I recommend reaching out to the product provider. This way, they'll help you set it up, so it calculates regular hours and overtime separately.

I’m adding a link here where you can search for an article that will help you if you need some information or procedures while using QuickBooks Online. Help articles.

Additionally, I'll be leaving these article to help you in the future:

• Track and manage timesheets in QuickBooks Online
• Export or import time data in QuickBooks Time
• Unlock QuickBooks Time timesheets exported to QuickBooks

Always know that you can post here again if you have any additional QuickBooks-related concern. I'll be more than happy to provide additional assistance. Keep safe and have a nice day!

QuickBooks won't automatically re-allocate time to overtime. Among other things, it doesn't know what your particular rules are for overtime.

This should be done by your time clock, before exporting to QuickBooks.  With desktop, it means using a different payroll earnings item. Not sure about online.

The same thing is happening when using QBO with easy clocking but easy clocking says it's a QBO issue.  It actually says "Unfortunately upon processing the payroll, the hours would still need to be manually separated. The cause of this is a limitation QuickBooks online has set for imports. We apologize for the inconvenience this may case"

Is there a way to tell QBO to separate regular time from OT?

I see the need to separate regular time from OT for your business. Let me guide you on how you can send a request, Susan.

By sending a request, you can let our product team know how this is useful for your company. To do so, follow the steps outlined below:

1. Go to the Gear icon, then Feedback.
2. Enter your comments or product suggestions. Then select Next to submit feedback.
   
   

This goes to our Product Development team to help improve your experience in QuickBooks Online. You can track feature requests through the QuickBooks Online Feature Requests website.

In the meantime, you may want to search and use other third-party applications that support QuickBooks so regular hours are separated from OT hours when importing them. 

Furthermore, you can learn from this article how to access employee information, wages, taxes, and deductions by accessing these payroll reports. This way, you can view useful information for your employees and business: Run Payroll Reports.

Fill me in and let me know if you have any other concerns when importing payroll hours. I'm always right here to cover all your needs.

Hi Maria,

Thank you for the quick reply.  I have sent Feedback and will check out the third party apps to see if I can find a solution for now. 

Have a great weekend!

Susan