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HCP_KY
Level 1

When I export timeclock info to QBO, it makes all the hours worked as "regular hours" even overtime. How do I fix it so that the hours calculate correctly?

For example, an employee works 43 hours a week. When I export the data from my timeclock, QBO shows it as 43 "regular" hours, versus 40 regular hours / 3 overtime hours (as it should be). Thus far I have had to manually fix it every payroll. I am using an Icon Timesystems Total Pass P600. Any help is appreciated!
2 Comments 2
Kurt_M
QuickBooks Team

When I export timeclock info to QBO, it makes all the hours worked as "regular hours" even overtime. How do I fix it so that the hours calculate correctly?

Hi there, @HCP_KY. I'll share some details about this matter.

 

Please know that QuickBooks Online relies on what data you provide. Since you're using the Icon Time systems Total Pass P600, I recommend reaching out to the product provider. This way, they'll help you set it up, so it calculates regular hours and overtime separately.

 

I’m adding a link here where you can search for an article that will help you if you need some information or procedures while using QuickBooks Online. Help articles.

 

Additionally, I'll be leaving these article to help you in the future:

 

 

Always know that you can post here again if you have any additional QuickBooks-related concern. I'll be more than happy to provide additional assistance. Keep safe and have a nice day!

BigRedConsulting
Community Champion

When I export timeclock info to QBO, it makes all the hours worked as "regular hours" even overtime. How do I fix it so that the hours calculate correctly?

QuickBooks won't automatically re-allocate time to overtime. Among other things, it doesn't know what your particular rules are for overtime.

 

This should be done by your time clock, before exporting to QuickBooks.  With desktop, it means using a different payroll earnings item. Not sure about online.

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