When opening "Bill Pay" on my app, it fails and I am seeing an Android error message that says, "err_blocked_by_response". I think I need help from QBO on this...

Hey there, @ryan-scarff-salt.

I've come to share some troubleshooting steps to help you get rid of the error message. I want to make sure you can access Bill Pay on the app.

Have you tried opening it using a browser? If it works, I recommend clearing and resyncing your app data. This would be great for a quick update to fix common issues in QuickBooks Online (QBO). It only takes a few steps and can be done with ease. 

Here's how:

1. Open your QBO account.
2. Go to Menu ☰ and then tap on More Options ⋮.
3. Choose Settings and select Refresh Data.

Allow a moment for the process to complete, and then close the app. Doing this will remove historical data so you can access QuickBooks with a clean slate.

Additionally, you may visit this website: Online Bill Pay Overview. It contains in-depth information about Online Bill Pay and provides troubleshooting steps to resolve any bill payment issues. 

I'm always around if you need help with managing your bills and payments. Feel free to swing by at any time. Take care and stay safe always, @ryan-scarff-salt.

I did try to refresh the data, no luck. I also tried deleting and reinstalling the QBO apps, no luck.

Please help, thank you!

Thank you for replying back hr in the Community, @Ryan-scarff-slt.

I can understand your need to utilize Bill Pay and continue your business-related operations. However, since you followed the instructions provided by my colleague and it didn't work still, what we can do at this time is contact our QuickBooks Online Support Experts. They'll be able to use a screen share tool to walk you through some more steps to assist you and review your account securely.

Here's how:

1. Select Help (?).
2. Click the Search tab to get started:
3. Select Contact Us.
4. Enter the topic of your concern.
5. Select Continue.
6. Choose either Chat, Appointment, or Callback.

On the other hand, I just want to confirm if you've already tried opening Bill Pay using a browser. If not, you can try to do so, if it works, let's just use it in the meantime.

In addition, I've added an article that will help you if you want to record bill payments manually: Enter and manage bills and bill payments in QuickBooks Online.

Let me know if there's anything else you need with paying bills in QBO. I'd be more than happy to lend you a hand. Have a great day!