When will the ability to create an invoice from time tracker be fixed?

Thank you for trying some troubleshooting steps to resolve the error when trying to create an invoice from the time tracker in QuickBooks Self-Employed (QBSE), Ron.

Since you're still having trouble creating an invoice using our time tracker, I suggest reaching out to our Customer Support team. They can check your account in a secure environment and help you with resolving them. They can also verify if you're qualified to waive your monthly fee. 

Here's how to reach them:

1. Go to the Assistant menu from the top bar.
2. Enter Talk to a human and select I still need a human.
3. You'll now be provided with support options that are available at that time.

You can check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Self-Employed Support.

In the meantime, here's how you can create an invoice manually: Create invoices in QuickBooks Self-Employed. From here, refer to this article on how to set up online payments so customers can pay you for their invoices electronically: QuickBooks Payments.

Stay in touch if you have additional concerns about invoices by leaving a comment below. I'm always glad to help in any way I can.​ Have a great rest of the day!

I jumped through the hoops needed to get a human to call me.  She had me show her the problem on a shared screen, then put me on hold.  When she came back on, she said that I wasn't the only one reporting this problem, and that Quickbooks programmers were working on it.  She offered to call me back with at update at 5 pm eastern yesterday and made it sound like she was marking her calendar for that time.  5 pm came and went with no call back.  It's been 18 hours and no fix or update.  Disappointing, plus I wasted an hour of my time yesterday arranging the call back and demonstrating the problem.