Where are the packing slips for this new invoicing format? Quickbooks surely must understand that businesses do ship products, Right?

Hi there, M-T.

I sincerely appreciate you taking the time to contact the Community. Upon replicating, the packing slip is no longer available under Print and Preview in the new invoice format when you create the transaction. 

However, If you need to access the packing slip for your recent transaction, you can easily do so by navigating to the Transaction List tab. Once there, you will find all the necessary information related to your purchase, including the packing slip. To view and print the packing slip, click on it, and it will be available for you to save or print out for your records. 

To locate packing slips in QuickBooks Online, you can follow these steps:

1. Go to Sales and choose Customers.
2. Pick the customer's name to display a list of their transactions.
3. From the Transaction List tab, mark check the box next to each invoice or sales receipt for which you want to print a Packing Slip.
4. Select the Batch actions dropdown, then choose Print packing slip.

If you wish to obtain the Packing slip, you may want to switch back to the old layout of your invoice. Once the invoice is created, you can locate it under the Print and Preview option, which will enable you to review and print the Packing slip.
 

To learn more about the Packing slip, take a look at this article: Create and print a packing slip. It's an excellent resource for anyone who wants to know more about this important document and how to use it effectively. Whether you're a business owner, a warehouse manager, or someone who wants to learn more about shipping and receiving logistics, this article will surely provide you with all the information you need.
 

Additionally,  I am adding some articles that will be helpful for you. They're all about invoice transactions and the different things you can do with them. 

• Set up and Send Progress Invoices
• Customize invoices, estimates, and sales receipts in QuickBooks Online
   

If you have any questions or concerns about accessing or printing the packing slip, please don't hesitate to reach out to me. I'm always available to assist you and ensure your experience is seamless and stress-free. Take care always!

Following your instructions I found print packing slip, but it is grayed out.

We appreciate your time following the steps that my colleague provided, @M-T. 

As of the moment, we have an ongoing investigation about this matter. We recommend contacting our Online Support Team. This way, they'll be able to get your account details in a secure environment and add you as one of the affected users. You'll timely get notified about the progress of the investigation. 

Here's how to contact us: 

1. Go to the Help menu.
2. Choose the Search tab.
3. Click the Contact Us button. 
4. Enter a brief description of your situation in the What can we help you with? area. 
5. Select the Continue button, then choose Chat or Callback. 

For future reference in managing your sales forms, check this article out: Customize invoices, estimates, and sales receipts in QuickBooks Online. 

Rest assured that our Product Development Team is working on this investigation. We hope to solve this matter promptly. Keep safe! 

So you've replaced a one button click with a convoluted series of steps that make the user navigate away from the current invoice in order to print a packing slip? Who thought this was a good idea and what purpose does it serve?

After an Invoice is created for my business, I need to immediately print a packing slip, and I imagine many businesses need to as well. It's removing simple features like this, or making them difficult/more time consuming to access for that will make me start looking for other accounting software. 

https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-customers/create-print-packing...

Yet another example of Intuit seemingly disregarding common sense. I took the extra couple of minutes in a busy day to log into my account, get the verification code etc. to leave this comment and let you know that you are not alone. For every one person commenting on this, there are hundreds or thousands with the same issue.

Well, they have it fixed now. But there's other issues.

Hello, @M-T. 
 

To ensure that I'll be providing you an appropriate resolution, I'd like to know more about the issue. Could you provide me details or a screenshot? Any information will help.

Looking forward to hearing from you, @M-T. Keep safe.
 

The invoice packing slip issue has since been resolved. Other issues I have submitted feedback.

How was this resolved for you? (Not being snarky I generally am wondering). I am still unable to print packing slips from an invoice, and still need to navigate away to the All Sales tab, find the very same invoice, and then use the drop down menu to access the "Print Packing Slip" option.

Hello, ac2600. Let me join the thread and provide an update regarding your concern about printing packing slips from an invoice.

I'm happy to let you know that you can now print the packing slip directly from the invoice. Here’s how to do it:

1. On the invoice page, click More actions from the bottom.
2. Choose Print packing slip.

For your visual guide, you can check out the screenshot below.

In case you'd want to personalize your sales forms in the future, you can check out this article for more information: Customize invoices, estimates, and sales receipts in QuickBooks Online.

If you have any additional questions or require more assistance with printing packing slips ac2600, don’t hesitate to reply in the comment section. We’re here to help!