Where do I go in QB to update a vendors personal info; address?

Hi there, @1949bevpugh.

You can update your vendor's information from the Expenses menu. Let me show you how: 
 

1. Go to the Expenses menu.
2. Click Vendors.
3. Double-click the name of the vendor, then select Edit.
4. Update your vendor's info and click Save.

Moreover, QuickBooks lets you access each vendor's records in the program. That way, you can edit and view the status of their transactions.

If you have any other questions, please let me know in the comments below. I'll be here to lend a hand. Have a great week ahead!

I noticed that when I edit a vendor's address in QBO, it does not apply that change to any open bills for that vendor (QuickBooks Desktop DOES do this). Is there any way to change this such that an updated address applies to all open unpaid bills?

Hi there, crcurry.

I'm here to share details about updating the vendor's information in QuickBooks Online (QBO).

When you edit the vendor's address, the changes should apply to their open bills or existing transactions. To check if the browser is already full of frequently accessed page resources (cache and cookies) causing this unusual response, let's sign in to your QBO using a private browser (incognito).

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once logged in, try to update the vendor's address again to double-check. Here's how:

1. In QBO, go to the  Get paid & pay or Expenses menu at the left pane.
2. Proceed to the Vendors tab.
3. Find and select your preferred vendor, then click Edit to edit the vendor's profile.
4. Enter the necessary changes, then tick Save.

After that, open the unpaid bills to see the changes. Check out this article for more information: View vendor transactions.

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

Once you're ready to pay your vendor bills, you can refer to this article future reference: Enter and manage bills and bill payments in QuickBooks Online.

Please leave a comment in this thread if you have more questions about vendors or anything else. I'll be more than willing to help. Take care.

I am fairly new to Quickbooks Online, having some difficulties. I want to edit vendor contact information, but it is not straightforward. I tried the instructions you gave, but my menu on QBO does not have an Expense Menu, only Expenditures and when I click on the vendor tab it brings up past expenditures by vendor and they are not editable. What am I doing wrong? Any suggestions?

Hi JLBJR,

We want to help you with your concern about updating the vendor contact information. However, we need more information about your QuickBooks version to sort the issue promptly.

Can you share more details about the region of your QuickBooks account? Are you using a version like QuickBooks UK? This way, we can check why you're getting a different outcome. If you could provide some screenshots, it would greatly help.

In the meantime, you can check this article for additional guidance on managing vendors in QuickBooks: How to add and manage vendors in QuickBooks Online.

Please know that you're always welcome to post questions in this space. Have a great day ahead. 

Sorry, it is QuickBooks Online

Also, region is Northeast USA

Hi JLBJR,

I appreciate you for getting back to us here in the Community. I can help you update your vendor information in QuickBooks Online.

The options on the left navigation bar will depend on your company type under Account and Settings. The Edit option is only visible if you click one of the vendors from the list menu.

Here's how:

1. On the left navigation bar, hover your cursor to Expenditure.
2. Select Vendors.
3. Click the vendor name.
4. Go to the Vendor Details tab.
5. Press Edit.
6. Edit the vendor contact information.
7. Hit Save.

Aside from updating vendor information, you can also edit, delete, or restore recently deleted list elements such as accounts, terms, classes, products, or services in QuickBooks Online. Check out this for your reference about the process: Edit, delete, and restore list elements in QuickBooks Online.

Click the Reply option below if you have additional questions about updating vendor information in QuickBooks. We'll be sure to get back to you. Have a great day.