Where do I go to get a credit card receipt for my customer, that paid by credit card?

Hi there, abcoplumbing.

I'm here to help you get a credit card receipt for your customer's credit card payment.

To locate a customer's credit card payment, simply login to your QuickBooks Payments account. From there, you can access the Online Service Center to view transactions, deposits, and fees.

Here's how:

1. Sign in to the Merchant Service Center.
2. From the Activity & Reports menu, select Transactions.
3. Select the Dates ▼ dropdown menu to change the date needed.
4. If you want to, select the Show advanced options to do a specific search using the transaction ID and expiration date of the card.
5. Select Search.
6. Once you find the transaction, select the transaction to see more details.
7. Click the small gear ⚙ icon to see your receipt options.
8. Choose whether you want to View Receipt, Print Receipt, or Email Receipt.

To know more about locating transactions in the Merchant Service Center, check out this article: Find transactions, deposits, or fees in the Merchant Service Center.

I'm also adding this article that tackles processing payments for future reference: Take and process payments in QuickBooks Online with QuickBooks Payments.

Please leave a comment below if you have more questions about this or anything else. I'm more than willing to assist. Take care.

Hello,

In my merchant services center, it doesn't show the credit card transactions at all when I go looking for them. Is there another way to find these? My customers need their credit card receipts, and I need to be able to provide that for them.

Hi there, Kaylee.

It seems like you've posted a duplicate post to which my colleague has already answered. You can check out her suggested resolution here: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-do-i-print-or-access...

Come back to the Community if you have any other concerns about credit card transactions in QuickBooks. We'll be right here for you.