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thefireplayce
Level 1

While creating invoices, I never had to double click the product line to enter text. Now I do which makes it annoying when entering a large invoice. Is there a fix?

 
4 Comments 4
JoesemM
Moderator

While creating invoices, I never had to double click the product line to enter text. Now I do which makes it annoying when entering a large invoice. Is there a fix?

Thanks for posting your question here in the Community forum, @thefireplayce. I'd love to provide the steps to fix the double-clicking of your product line when entering text in your invoice.

 

When you have too much historical data stored in your browser, it can cause unexpected behavior like double-clicking the product line. I recommend clearing your browser's cache. This way, you can access QuickBooks with a clean slate.

 

Let's start by accessing your account through an incognito window to rule out the possibility of a webpage issue. Here's how to open it:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+
  • Safari: Command+Shift+N

 

If it works, clear your browser's cache. You can also switch to a different supported browser to see if it has something to do with your browser. 

 

Moreover, visit this article below on how to personalize sales forms and create recurring transactions in QuickBooks:

 

 

Keep in touch if you have other questions in mind about QuickBooks. I'll make sure to get back to you as quickly as I can. Have a nice day!

Just_me
Level 10

While creating invoices, I never had to double click the product line to enter text. Now I do which makes it annoying when entering a large invoice. Is there a fix?

@thefireplayce   Don't let them fool ya.  It's something WITHIN QB that has changed.  My cache is cleared once a week, and it has been making me double click all week long. 

 

I have seen posts that others are having the same issue.  And every time, they are told to clear the browser.  (Which just means they have NO intentions of changing it back to how it used to be). 

 

oceanbeachesglass
Level 5

While creating invoices, I never had to double click the product line to enter text. Now I do which makes it annoying when entering a large invoice. Is there a fix?

That happened to me, too, 2-3 months ago - and has persisted.  Of course, the advice is going to be to reboot, clear the cache, etc. - but that's stock advice for any problem you'll run into. 

 

In my case, the issue is still there - I've had to learn to live with it.  I've rebooted and cleared cache and used other browsers and used private browsing and all that, but nothing changes. It's simply a new behavior in the software, and I doubt they'll address it.

FEDUP247
Level 2

While creating invoices, I never had to double click the product line to enter text. Now I do which makes it annoying when entering a large invoice. Is there a fix?

What kind of bull-shirt is this?? Stop making this stupid changes to QuickBooks your not helping any body, JUST PaSSING US OFF!!!!  TO whom and where do I send a bill for the lost productivity using this shirt product??

 

How about asking your customers what changes they would like to see, instead of guessing and flocking everything up????

 

GET US A SOLUTION!!!!! 

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