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eurekagardenandf
Level 1

Why do I have Paid (not deposited) amounts from Square customers?

 
1 Comment 1
IamjuViel
QuickBooks Team

Why do I have Paid (not deposited) amounts from Square customers?

Greetings, @eurekagardenandf.

 

The Paid (Not deposited) status means that  the payments were not yet deposited in QuickBooks. Let's ensure to deposit this transaction in your QuickBooks to change its status. 

 

 

Here's how:

  1. Click the New icon (+).
  2. Choose Bank Deposit.
  3. Select the correct bank account from the Account drop-down menu.
  4. Go to the  Add funds to this deposit section.
  5. Mark the payment you want to deposit.
  6. Click Save and closedeposit.PNG

Once completed, you can check the status of the transactions through the Sales page.

  1. Go to the Sales menu.
  2. Choose the Invoices tab.
  3. Locate the invoices you've deposited above. changetodepositstatus.PNG

Also, here are some helpful articles that you can check on for future reference about receiving invoice payment in QuickBooks Online:

Fill me in if you have other questions about tracking your income transactions. I'm always here to help. Take care!

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