Why does it keep marking my invoices paid when they are not- now this whole thing is screwed up !!??

Check company settings>automation, you might have it set to automatically apply credits

Hey, @willis38756.

Let's get this sorted out. There could be multiple reasons why your invoices might be showing up as paid.

• Another user of the account may be adding the payments to the invoices.
• If you have a Payments account, then you could be sending that invoice to the customer by pressing Save and Send rather than Save and Close. Note: When sending an invoice to a customer there is a link to pay the invoice if you have a Payments account.

Let's check the Audit Log to see if someone made the changes themselves within the QuickBooks account.

1. Go to the Gear icon in the top right-hand corner.
2. Under "Tools," select Audit Log.
3. Here you'll see all the changes that have been made in the account. Note: You can also filter the changes to get around and locate them.

If you don't see any information here, provide me with a screenshot of the invoice so that I can determine the best solution for your business.

The Community is here to have your back. I'll be back around shortly.