I appreciate you for bringing the urgency and importance of being able to send, print, and save your logo in QuickBooks Self-Employed to our attention, tedvmccarthy.
When QuickBooks exhibits unusual behavior, it may be due to browser-related issues. Let's use basic troubleshooting procedures to resolve the problem.
Firstly, log in to QuickBooks Self-Employed by using a private browsing window, and here are the keyboard shortcuts for different browsers:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Sh
If the above method works well, you can switch back to your usual browser and then clear your browsing history. Moreover, you may use another supported browser, as the current version of QuickBooks you're using might be experiencing a temporary malfunction.
If the issue persists, I suggest you reach out to the support team. They can initiate an investigation if they identify a general problem. You will receive notification via email once it is resolved.
Lastly, I encourage checking our Help articles page to learn some tips and tricks in managing your QuickBooks account. From there, you can read articles that can guide you in completing your future tasks.
If you need additional support or have any questions related to QuickBooks other than invoices, please don't hesitate to contact me. I'm always here to help you and ensure that all your concerns are addressed promptly and effectively.
