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divinedrywall-mi
Level 1

Why isn't snap reciept on my quick actions or menu ?

I can't simply navigate to snap reciept.  I have only been able to get to it through the email saying try to snap reciept
1 Comment 1
ShangY
QuickBooks Team

Why isn't snap reciept on my quick actions or menu ?

I can help you provide ways on how you can access the receipt snap feature, Divine.

 

The receipt snap is in the Menu when using the QuickBooks Online app. Since you mentioned that you're unable to see that feature, it's possible you have an outdated app. Please ensure your QBO app on your mobile device is updated to the newest version to utilize it.

 

Alternatively, you can upload the receipts through a Web browser or an iPad. Here's how:

 

  1. Log in to your QBO account.
  2. Select Receipts from the Transactions menu.
  3. Choose Upload from computer or Upload from Google Drive. Please make sure that each image or file only contains a single receipt.

 

For more information about tracking receipts, refer to this article: Upload your receipts to QuickBooks Online.

 

Additionally, you might be interested in checking out this article in the future. It's a guide to help organize your income and expenses so you'll be aware of what areas in your business have the biggest impact: Categorize transactions in QuickBooks Online Self-Employed.

 

You're always welcome to go back to this thread if you have further questions or concerns about the Receipt snap feature or any QBO products. I'm always here, @divinedrywall-mi.

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