Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHello there, @ccai856.
There are several reasons why your monthly charge increases. Either you may have availed the discounted monthly subscription or subscribed to payroll. You can check our products and pricing through this link: https://quickbooks.intuit.com/pricing/.
You can also check your subscription rates and charges within your account. Here's how:
However, I'd also recommend contacting our Customer Care Team for further assistance. They can pull up your account in a secure environment and check this charge.
Please drop a comment below if you have other questions. I'll be right here to help. Have a great day!
Big picture answer: Because QB has been underpriced in the market for a few decades and is catching up.
Your discounted price may be expired and you have to pay the regular price now. You need another effort to lower your cost. Consider to utilize this 3rd party tool to migrate your data between QBO accounts.
https:// transactionpro.grsm.io/qbo
Once you are ready to proceed, open a new QBO account with discounted price for up to 6 months.
https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo
If you are able to run this process once, you may repeat it as required.
Hi Team,
My monthly payment increased, need support to correct it already took customer support help but still they are charging more.
Shilpa
I appreciate you for joining the thread, shilpa720.
It's not the experience we want you to have when using QuickBooks Online.
We appreciate your patience regarding this matter. However, know that billing concerns are best handled with support. You may contact our experts from QuickBooks Online Support. Please follow the steps below to contact support:
I'm also adding this article to learn more about your subscription rates and charges: How to understand your subscription rates and charges.
If you have any further concerns, don't hesitate to post them here. Have a great day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.