Why was my billing changed without my permission and can I get a refund?

I want to know more about your concern so I can help you, ahoopengardner.

Did you encounter an error message or code when accessing the billing page? What have you tried before you encounter the issue? Additional details about it would be much appreciated.

Meanwhile, you might be experiencing a display issue, thus you're seeing a different information. You can press the F5 key until you can see the correct details. This is one way of refresh the page.

Otherwise, we'll do a few troubleshooting steps to fix this. Cache boosts your browsing experience. However, it can also cause issues when piled up on your browser. Here's how to get rid of any cache-related issues:

1. Open a private browser and access your account again. Private browsers use but don't store cache.
2. If you can see the correct details on your billing, we can go back to your regular browser and clear the cache.
3. We can also use other supported browsers since each of them uses different cache.

Let us know how this goes so we can further review what is happening.

@ahoopengardner 

Your discounted plan period may be over and now you have to pay it in full price.