Let's check the term's set up, Caseynealy123. It will help us isolate the issue.
You can follow these steps:
- Click the Gear icon.
- Go to All lists.
- Click Terms.
- In the Due on receipt section, click the Run report drop-down arrow, then select Edit.
- Ensure it's "0" under Due in fixed number of days.
If it's showing a different number, then you'll have to change it. It can be the reason why it's set to 30 days due.
However, if it's showing the correct information, you may be experiencing some browser hiccups. We'll perform the basic steps to fix this. Let's start with logging into your account through a private browser. It's the best place to isolate web issues. These are the shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift +
If you can create an invoice with the correct terms using the private browsing session, go back to your regular browser and clear its cache to refresh the program.
Also, you can use a different browser to narrow down the issue.
Let us know if you need more help. We're available 24/7 to assist you. Keep safe!
