Why won’t my invoices save?

I'll make sure that you can successfully save your invoices, crgalvagni

Strange behaviors and unresponsive interfaces in the program are usually caused by the accumulated cache in the browser. To isolate the issue, you can try accessing your QBO company using a private or incognito window. Here are the shortcut keys:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option + P for Safari

Once you're in, create and save the invoice again. If it's now working well, close the private window and then go back to your regular browser. After that, clear its cache to delete the junk files. Switching to other supported web browsers can also help rectify the issue.

Lastly, here's an article that you can read to learn how to design the sales forms that you send to your customers: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Just let me in the comment section if you have any other concerns or follow-up questions about invoices. I'll always have your back.

Hi crgalvagni,

Hope you’re doing great. I wanted to see how everything is going about the issue in your invoices yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead

I was told by quickbooks yesterday, invoices on the app that have more than 15 line items causes issues and QBO has no intention to fix this problem. I was told to use a browser while on the road or find another product that can support my small business needs

I have been using quickbooks  online for 9 years and could not believe what I was told . This was not a front line customer service rep but an escalation case and sr rep

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Wicked Good Greetings

This is not the impression we want you to experience. I'm here to share some information about how invoices work in QuickBooks Online, Frustrated Custom.

The program can support as many line items on a sales form as are needed. However, there are chances that you'll begin experiencing minor performance issues as the number of lines increases. We see consumer feedback as an opportunity to improve the numerous features of our products. I'd recommend giving our engineers direct feedback. They may look into this suggestion and incorporate it into future updates. Let me demonstrate:

1. Go to the Gear icon.
2. Hit Feedback.
3. Type in your recommendation in the Share your feedback field.
4. Click Next.
5. Follow the on-screen instructions to complete the process.

I've attached screenshots below for your reference:

Furthermore, you can visit his page to stay up to date on the latest software improvements and enhancements with QBO: Customer Feedback for QuickBooks Online. Instead of creating a single invoice, I'd recommend splitting it into multiple transactions. This allows QuickBooks to easily load and send your invoices while also keeping the app running at peak performance when we're processing a high volume of transactions.

Furthermore, there are several things you can do to make the most of your QuickBooks experience. Please review the following suggestions:

• Ensure your web browser is up to date.
• Check to see if there are critical performance updates for your operating system.
• Run an internet speed test.

For more resources, you can also visit our Sales and Customers page for more insights about managing your company's income and customers.

If there's anything else that I can help you with, please don't hesitate to visit this thread again. You have a good one.