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marvelglassllc
Level 3

Wrote check to subcontractor for work performed on a job."customer(billable) field I selected customer/job they worked on. Sub. Report showing customer name not sub name

Subcontractor "X" worked on job "Y". I wrote check to sub "X" and in "Customer/billable" field I selected job "Y". Now Subcontractor report is showing "Name" as "Y"(the job customer name, not subcontractors name). Is this ok? When I click the check from the report you can clearly see who the check is written to, but the initial report looks like my customers were the subcontractors because their name shows in the "name" field. Thanks!
3 Comments 3
Tori B
QuickBooks Team

Wrote check to subcontractor for work performed on a job."customer(billable) field I selected customer/job they worked on. Sub. Report showing customer name not sub name

Good morning, @marvelglassllc

 

I hope you're enjoying your day so far. 

 

To best assist, can you provide a screenshot of your report? Your report should break down and show "Y" with a breakdown to show it went to "X", such as the screenshot below. 

 

Seeing a visual reference such as a screenshot will allow me to assist you best as I can then see the layout of the report and how it breaks down. 

 

I look forward to your reply, and I'll be sure to keep an eye out for your response. Please let me know if you have further questions or concerns. You can always reach out to the Community or me anytime you find you need a helping hand. Take care! 

 

marvelglassllc
Level 3

Wrote check to subcontractor for work performed on a job."customer(billable) field I selected customer/job they worked on. Sub. Report showing customer name not sub name

Here are a couple screenshots. The first shows the subcontractor report and every name but one in the "name" field is actually the Customer/Job name rather than the subcontractor name. The first check on the list shows a "name" of David M. who is the homeowner/ general contractor/ person paying me, not the sub. Screenshot 2 is after clicking the first name on the list in order to pull up the actual check, where you can see the check was written to "Portland Tint"  and "David M." was selected under the expense tab as the "Customer/Job".

 Thanks!


qb snapshotsubcontractor.pngqb snapshotsubcontractor2.png

Angelyn_T
QuickBooks Team

Wrote check to subcontractor for work performed on a job."customer(billable) field I selected customer/job they worked on. Sub. Report showing customer name not sub name

Thank you for the screenshots added, @marvelglassllc.

 

When writing a check billable to a customer, it should always show the name selected beside the Pay To The Order Of field (the subcontractor you've chosen) when opening an account quick report. And, will show both the subcontractor and customer names for the transaction journal.

 

I've added these screenshots for your visual reference.

 

To isolate the problem, you can start by repairing your QuickBooks Desktop (QBDT) to fix any damage data on your file that causes unusual behavior while working with QBDT. For your detailed reference, check these articles:

 

Then, resort your lists to put  your lists back to its order.

 

Get back to me if there's anything you need assistance with. I'm more than happy to help. Have a good day!

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