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A customer has paid partial of his invoice, how do I apply the payment? Also we are waiving the rest of the amount due, how to I wave the remainder so the books are even?
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add means just that make a new entry, so you would have two deposits
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create a credit memo for the customer, use an item that posts to the sales income discount account on the CM and enter the amount.
use receive payments, apply the CM, then receive the payment made
if you download banking, you match not add
Thank you! Why do I match and not add?
Thank you so much!