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NU-LTGx
Level 3

Invoices

A customer has paid partial of his invoice, how do I apply the payment? Also we are waiving the rest of the amount due, how to I wave the remainder so the books are even? 

Solved
Best answer November 08, 2018

Best Answers
Rustler
Level 15

Invoices

add means just that make a new entry, so you would have two deposits

View solution in original post

4 Comments 4
Rustler
Level 15

Invoices

create a credit memo for the customer, use an item that posts to the sales income discount account on the CM and enter the amount.

use receive payments, apply the CM, then receive the payment made

 

if you download banking, you match not add

NU-LTGx
Level 3

Invoices

Thank you! Why do I match and not add? 

Rustler
Level 15

Invoices

add means just that make a new entry, so you would have two deposits

NU-LTGx
Level 3

Invoices

Thank you so much!

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