Hi I am not happy with the Quickbooks merchant services situation. Started using it years ago for several clients because it seemed to streamline posting to invoices, but we have so many error messages and software integration issues that it seems like it's time to move on. The rates are not competitive considering the hours I spend troubleshooting, as well as lack of transparency about ongoing issues. (Example : I called today and first rep said no issue and hung up the call. Second rep said yes issue but can't tell me anything. Supervisor came on and said yes she's heard there's an issue but they have to hear from a lot more people about the issue before software engineers will do anything.)
Has anyone had good luck with outsourcing the A/R management including the merchant account service to say a service like bill.com? The ideal would be that it would integrate with Quickbooks Desktop.
Thank you.
