1099 e-file discrepancy

YES! Im getting the same error with the same spelling. Also I noticed on the preview your finished forms page, there are no forms to preview. My account said he could file the 1099's for me but it would cost $100. Is QB going to give me 2 months free for this error to reimburse me? doubt it. ugh. Hope it gets fixed soon.

Hello there, @juiceeizsweet.

I understand the urgency of resolving this issue about successfully e-filling your 1099s in QuickBooks Online. Currently, there's an open investigation that is related to your concern. Rest assured that our product engineering team is fully aware of this situation and is actively working on fixing it. 

In the meantime, you can contact our support team so they can add you to the list of affected users and notify you once this concern has a resolution. To do so, here's how:

1. Sign in with your QuickBooks Online company.
2. In the upper right corner, click on the Help icon.
3. Select Search, then click Contact Us.
4. Write your issue or concern and click Continue.
5. Choose a way to connect with them.

If you want to know more about what to prepare for this year's payroll, you can visit this article: Year-end checklist for QuickBooks Online Payroll.

I appreciate your patience in this kind of matter. You can always reply to this post if you have other concerns regarding e-filling 1099 in QuickBooks Online. 

I've been having this issue for a few days.  I try to move from step 2 > step 3 to view my contractors, but every time I get kicked out to a blank screen.  I've tried all the things - incognito, cache erase, history erase, etc... and nothing works.  I'm hoping they fix it soon or else I'll have to go somewhere else to get it done.  Lord help me if I have to print and mail these things..

I received this same error message on two separate days now. Last one on Jan 10, 2024:  "Sometime went wrong. Please try again later" on the final page. Keep us posted Intuit...

Thanks for alerting us about the discrepancy issue you're having when filing 1099s, laura_the_emu. I've come to share updates and provide information about this matter.

Resolving this for you is our priority to help you get back on managing your financial data. As per checking, the investigation of this case is still in progress. Please be assured that our product engineers are actively initiating steps to implement a resolution.

For now, I recommend contacting our Customer Care Team to have your account included in the list of affected users. This way, you'll receive timely updates through email notifications about the status of the investigation. To do that:

1. Go to the Help icon and choose the Search tab.
2. Select Contact Us.
3. Describe your concern and click Continue.
4. Choose between Chat with us and Have us call you.

Furthermore, I've included these references to help you prepare and print your 1099 payroll forms:

• Get answers to your 1099 questions.
• Print your 1099 forms.

I appreciate your patience as we work on this. Please keep us posted if you have further queries when working on your payroll tasks. I'll be around whenever you need additional assistance. Keep safe and have a good one!

It's my understanding that this issue is only with QB Online and there is no estimated time for resolution.  I have hundreds of 1099's the need to be filed an mailed and it's mandated by the IRS that due to the number of documents, I  have to e-file.  If not completed by 01/31 there is a penalty.  I asked if I had to complete this task through another source would I be reimbursed and credited on my subscription and all I was told is it's under investigation..

Hello, @juiceeizsweet.

I'm here to update you regarding the investigation we have on the error you encountered while e-filing your 1099s.

We have discovered that the error may have occurred due to either of the following reasons:

• One of the contractors that you're trying to file has an invalid zip code
• One of the contractors that you're trying to file has an invalid state

To resolve this issue, it is recommended that you review the address of each contractor to ensure that it is correct. 

Here are the steps you should follow:

1. Go to the Expenses menu and then proceed to the Contractors tab. 
2. Click the contractor profile.
3. Review their address. Click to open their Personal details. 
4. If necessary, update their address.
5. Click on Save once you're done. 

Refer to this article for more information about contractors who needs 1099: Set up contractors and track them for 1099s. You can also generate a 1099 report to see who needs 1099s, payment totals, and more: Create 1099 reports in QuickBooks. 

After e-filing your forms, you can print your 1099 and 1096 forms using the instructions in the following article: Print your 1099 and 1096 forms.

Please let me know if you need further assistance in fixing the error you're having in e-filing your forms. Stay safe, and have a wonderful day!

I'm having the exact same issue. I have called support twice, sat on the phone for 50 minutes each time only to get hung up on. This is ridiculous. 

Try looking all your addresses to see if any State or Zip codes are incorrect. This was the fix for me.