Accurate tax calculation is essential to every business, Anna. It ensures you can review and pay your taxes accordingly. No worries. I'm here to help you check and resolve the increase in your tax amount.
Please know there's no option for the Sales Tax Liability report to fix an issue with the data it produces. Meanwhile, the tax amount will not be affected regardless of its linked credit memo. It's because sales taxes only calculate the overall invoice amount.
That said, kindly double-check your invoice and review if there's an added amount or item. Any changes could affect your overall tax calculations and will impact the Sales Tax Liability report's data.
If your invoice's data is correct, let's perform browser troubleshooting. The unusual behavior of the program could've been affected by excessive data build-up. It could impact the system's performance and features.
To proceed, kindly follow these keyboard shortcut keys to open a private browser:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
From there, double-check your Sales Tax Liability report. If it shows an accurate tax amount, please clear your regular browser's cache and cookies. If the problem persists, you can consider using another supported browser.
Nevertheless, I recommend generating a sales tax adjustment if the troubleshooting procedures above don't resolve the issue. To guide you thoroughly, refer to this article: Create or delete a sales tax adjustment in QuickBooks Online. Doing so could help you fix any discrepancies in your tax value.
I've also included these resources to help you once you need to save your reporting modifications and automatically store the sales tax you get in an envelope:
My mission is to help you seamlessly use QuickBooks for your daily business needs. That said, add a comment on this thread should you have follow-up concerns with your sales tax and its report in QuickBooks. I'll be more than happy to help you again.
