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Level 1

Easy way to remove the sales tax warning? I don't have sales tax. o%

Easy way to remove the sales tax warning?  Much time is spent with QB trying to calculate my 0% sales tax, my invoices have 0% sales tax on them, directions say to delete transactions, but there are just  too many and then I will have incorrect data. What can I do? I want to turn off the sales tax since we don't have it here.
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QuickBooks Team

Easy way to remove the sales tax warning? I don't have sales tax. o%

A pleasant day to you, @Symbiosis.


I'll assist you in turning off the sales tax settings so your invoices won't show as taxable.


The sales tax setting won't turn off if you have invoice transactions with sales taxes. So you need to delete them. 


To do this, you can run a Sales Tax Liability Report to show transactions that have sales tax and save their info before deleting. Here's how:


  1. Go to Reports. Enter the Sales Tax Liability Report in the Find report by name field.
  2. Pick All Dates in the Report period. Then, click Run Report.
  3. From the Taxable Amount column, tap the amount to view the transaction report and show all transactions that have sales tax.
  4. In the Transaction Type column, choose the transaction. Ensure to take down all transaction details.
  5. Click More. Then, Delete.
  6. After that, select Yes.


Once done, let's turn off your Sales tax. Feel free to follow these steps:


  1. From the Taxes section, select Sales tax.
  2. Click Sales Tax Settings
  3. On the upper right corner, tap Turn off sales tax.
  4. Select Yes to confirm.


Check out this article for more info: Turn off sales tax in QuickBooks Online.


Once done, recreate the deleted invoices using the transaction details you saved. Or utilize the audit log as a reference.


If deleting past invoices with sales tax isn't a good option, we can set your product and services non-taxable so your future invoices won't have sales taxes. However, this won't change your past invoices. You can read this article on how to perform it: Edit a product or service item.


Also, check out this article to know how to see your best sellers, what's on hand, and the cost of goods: Use reports to see your sales and inventory status.


Leave a reply below for additional questions about managing your invoice transactions and sales taxes. I'll be willing to help. Have a good one.

Level 1

Easy way to remove the sales tax warning? I don't have sales tax. o%

The problem is that there are a lot of invoices I accidentally had 0% taxes on previously and then when the switch went in effect, some of my invoices still have that even though I don't have sales taxes and it is set at 0%.It will take me all day to fix the. problem using this method and I don't have time. So now it is giving me a warning every time I make an invoice and it really is very disruptive! 

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