Form 132 on OQ over reporting whole hours worked for every employee

Thanks for sharing your concern with us, matsu.

I've got your back! Let me share some troubleshooting steps to get this sorted out.

There might be an issue with your company file's data that's causing the payroll summary to not match what the OQ is reporting for the whole hours worked for almost every employee. Verifying it will detect any damaged data and fix it by rebuilding it. It also allows your QuickBooks software to refresh the data inside the company file. 

Beforehand, make sure to create a backup copy. If there are changes that occur, having a copy allows you to restore it to undo the changes.

ollow the steps below on how to verify data:
 

1. On the top menu, click File.
2. Choose Utilities.
3. Select Verify Data.
   
4. Click OK when you see the message, QuickBooks detected no problem with your data.
5. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
6. Click Close or View Errors and take note of the specific error message.

Next, here's how to rebuild data:
 

1. On the top menu, click File.
2. Choose Utilities.
3. Select Rebuild Data.
   
4. Click OK if you receive a prompt to back up your company file.
5. Click OK when you get the message, Rebuild has completed and proceed to the next step.
6. Run Rebuild Data again to make sure there's no error.

Additionally, it's best to make sure your QuickBooks Desktop is up-to-date. This way, you always have its latest features and fixes. 

Keep me updated on how this works on your end. I'm determined to help you succeed. Take care always, matsu!

Thank you for your response. Unfortunately for me i have done these steps multiple times throughout the year with phone support agents resulting in no problems in my files detected every time the agent ran me through the troubleshooting steps.

Hi there, matsu.
 

Since you've already tried the suggested steps above and haven't seen any improvement, At this point, I recommend contacting our QuickBooks Desktop support team. They have access to additional tools and resources that can help identify and resolve the underlying cause of the issue.

To reach them, you can follow the steps below:

1. Open QuickBooks.
2. Go to the Help menu, then choose QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then hit Continue.
5. Sign in to your Intuit account, select Continue, and then Continue with my account. If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
7. Choose either to chat with us or Have us call you.

I've added this link for more information about their Support Hours as well as a direct phone number which can be seen at the bottom when you open it: Contact QuickBooks Desktop support.

If you also need an in-depth guide to wrapping up the current year and moving on to the next, read this article: Year-end checklist for QuickBooks Desktop Payroll.

Please let me know if there's anything else I can assist you with. I'll be here to help.