You'll have to submit (via email) your organization's tax-exempt certificate directly to our Customer Care team, beesbandfees. We'll provide you with step-by-step instructions on how to do this below.
Since the Community is a public forum, and we'll need to collect some personal information to pull up your account, we recommend contacting our Customer Care team. They can process your tax-exempt certificate and edit your account and billing details, so you don't have to pay sales taxes for your monthly subscription. To do this, here's how:
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us: Start a chat with a support expert or Get a callback from the next available expert.
Once everything is all set, you may want to manage your QuickBooks subscription (update the card on file, change the plan, or view billing history). To guide you in completing the process, please see this article: Manage billing, payment, and subscription info in QuickBooks Online.
We'll always be around if you need assistance managing your QuickBooks account and billing details. Drop your comments below, and we'll ensure to help you out.
