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excaliburawards
Level 1

How do we turn off "Automatic Calculation" of sales tax for a client?

We are based in NC but sell products to clients who have locations in other states.  We have not reached nexus in those states but the recent update to QB Online does not allow us to turn off the "Automatic Calculation" of sales tax for those customer accounts (even though we have manually set their tax rate).
2 Comments 2
FateCandylaneT
QuickBooks Team

How do we turn off "Automatic Calculation" of sales tax for a client?

Thanks for chiming into this forum, excaliburawards. Let me help you manage automatic sales taxes in your QuickBooks Online account.

 

With QBO's automatic sales tax feature, the option to turn off the "Automatic Calculation" from a transaction isn't available. However, you can manually select the tax rate specific to your customer's state as a workaround when creating an entry. This way, it'll give you more a detailed breakdown of the taxes being associated. To do this:

 

  1. In your online account, go to Sales and select Invoices.
  2. Choose the invoice you want to specify these taxes and click Edit from the Action column.
  3. From the invoice transaction, hover to the Sales tax section and click See the math.
  4. Then, choose a specific tax rate under the How your sales tax is calculated: section.
  5. Review all invoice details and click Save and Close.

 

Additionally, you can utilize this reference to guide you in managing and filing sales tax returns and payments: File your sales tax return and record sales tax payments in QuickBooks Online.

 

We're always available in this thread if you have additional questions when managing sales tax adjustments or other QuickBooks concerns. Please don't hesitate to leave them in the comments below. Keep safe, and have a good one!

BigRedConsulting
Community Champion

How do we turn off "Automatic Calculation" of sales tax for a client?

@FateCandylaneT  RE: With QBO's automatic sales tax feature, the option to turn off the "Automatic Calculation" from a transaction isn't available. 

 

That's not what the OP asked for. Did you even read the question?

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