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Sweigl
Level 1

I went to the Sales Tax Center to pay August sales tax and it has no data, only the heading information??

 
1 Comment 1
FateCandylaneT
QuickBooks Team

I went to the Sales Tax Center to pay August sales tax and it has no data, only the heading information??

We recognize the need to pay Sales Taxes on time, Sweigl. 

 

As per checking, we currently have an ongoing investigation relating to the Sales Tax Center not accumulating any data or records when accessing them. Please know that our product engineers are already aware of this issue and are implementing measures to provide timely resolutions.

 

For now, we recommend contacting our Customer Care Team to have your account added to the list of affected users. This ensures you'll receive further updates through email notifications regarding the investigation status so you can keep managing your sales taxes.

 

Here's how to reach them:

 

  1. In your QBO account, click the Help icon and select Contact Us.
  2. Enter your concern and click Let's Talk.
  3. Select Start a chat or Get a callback with a support expert.

 

Furthermore, I've added these helpful resources to guide you in filing these taxes and forms. Also, to help you review your past forms and payment filings:

 

 

We appreciate your patience and understanding as we've worked towards a resolution, Sweigl. We'll keep this thread open if you require additional assistance managing your sales taxes. You can always leave a reply in the comments below. Keep safe!

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