Issues with sales tax payable

Hello Nmcallister72,

Welcome to the Community. I can help you fix the issue so you can enter the sales tax information in QuickBooks Desktop.

You can perform basic troubleshooting to review your QuickBooks data and ensure everything is well. I suggest you start by updating QuickBooks Desktop to the latest release.

Aside from improving the performance of the software, this process also fixes common and complicated errors automatically. Here's how:

1. Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
2. Go to the Update Now tab.
3. Select the updates you want to include.
4. Put a checkmark on the box beside Reset Update.
5. Hit Get Updates.
6. Close and re-open QuickBooks.

Once updated, let's proceed with running the Verify Data and Verify Rebuild tools. These features in QuickBooks will help self-identify data issues within a company file and self-resolve them using Rebuild Data. 

To run Verify Data:

1. Click the File tab at the top menu bar.
2. Hover your cursor to Utilities.
3. Select Verify Data.

Next, please run the Rebuild Data option through these steps:

1. Click the File tab at the top menu bar.
2. Hover your cursor to Utilities.
3. Select Verify Rebuild.

After following the suggested solutions, please restart your QuickBooks and re-enter your sales tax information.

Additionally, we have different QuickBooks tools to help fix problems and errors for the Desktop version. I've attached an article you can visit to learn about the steps to download the QuickBooks Tool Hub: .

Let us know if you need more assistance fixing issues related to entering sales tax payables. We're always here to help. Take care always, and have a great day.