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"quickbooks is attempting to send transactions already received by the payroll service"
I am trying to send my payroll data to pay taxes withheld but everytime I try this message populates. There are a couple of employee checks that were sent into the payroll service in 2023 but are saying they have not been sent. I cannot send my payroll data until the message goes away and it is trying to make me pay payroll taxes that I have already sent.
I will help you resolve this error so that you can submit payroll data and pay payroll taxes, CraftDean.
Let's perform some troubleshooting steps to help fix this issue.
Please verify if there are any stuck paychecks and toggle them to enable the sending of payroll data. I'll walk you through the steps.
Repeat the same steps until all the checks have been toggled. If missing direct deposit paychecks need to be recreated, a zero net pay or amount should be entered, This will help balance your check register and to ensure your employees aren't paid twice. Processing a DD Offset in recording data in QuickBooks is required. Here's how:
Here's how:
If the problem continues, I would recommend contacting our Payroll support. They can access your account and assist further via a screen share.
In addition, I'm sharing an article that offers businesses the benefits of accuracy, compliance, financial analysis, and record-keeping about your business and employees: Run payroll reports.
You can count on me whenever you need assistance keeping track of your payroll and other concerns you may have.
If the checks were edited, then that is why they're being sent again.
You can check to see if they were edited by using the Audit Trail report.
Filter the report for the current date of one of the paychecks and you'll see the current version of the check as well as prior versions. If the Entered/Last Edit date of latest version of the check is after the date you last sent it, then QuickBooks will send it again, so the payroll service has the latest version of the check.
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