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mlhinc08
Level 1

Does anyone ever come across "Sorry, an error occurred" in the Sales Tax Owed Portion of the Sales Tax Center in the QBO version? There is also no Agency Name listed.

I have set up the Tax Rate and Agency already.  This has been happening for 3 months now.
2 Comments 2
GlinetteC
Moderator

Does anyone ever come across "Sorry, an error occurred" in the Sales Tax Owed Portion of the Sales Tax Center in the QBO version? There is also no Agency Name listed.

Hello there, mlhinc08. 

 

I understand the challenges you're experiencing with the error message in the Sales Tax Center. I'm here to assist in resolving this.

 

  1. Navigate to the Sales Tax Center.
  2. If you are met with a page to Use Automatic Sales Tax, please follow the prompts.
  3. If you aren't met with a page to Use Automatic Sales tax, please copy and paste this URL into your browser: https://app.qbo.intuit.com/app/tax/set-up-tax.
  4. Follow all the prompts on your screen to complete the switch to Automatic Sales Tax.

 

Additionally, I've added these resources that'll help you manage your sales tax in QuickBooks to ensure your books are accurate:

 

 

Keep me posted if you need further assistance managing sales tax in QuickBooks. I'll be here to provide you with the support that you need. Keep safe.

teraauch
Level 2

Does anyone ever come across "Sorry, an error occurred" in the Sales Tax Owed Portion of the Sales Tax Center in the QBO version? There is also no Agency Name listed.

 I have the same problem.  Per another post, I escalated my support case to the Office of the President.
https://www.intuit.com/company/contact/office-of-the-president

 

See the two related threads below.  Multiple people are having the same issue.

 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/sales-tax-center-sorry-an-error-oc...

 

https://quickbooks.intuit.com/learn-support/en-us/taxes/is-anyone-else-having-problems-with-the-sale...

 



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