email for Federal Tax payment

I am having the same issue and am looking for answers?

Same goes for me.
I contacted intuit now, but they kept passing it on to other people and couldn't solve it, so I wasted my time.

If anyone has solved this problem, please let me know.

I appreciate you for bringing this to our attention, @Lisalu. I'll be happy to help you receive email confirmation again when making tax payments in QuickBooks Desktop (QBDT).

Firstly, please check your email's junk or spam folder for the email confirmation. If none, add approved email addresses for your email provider. To do that, refer to the detailed step-by-step guide outlined in this article: Receive important email messages from Intuit.

If everything looks good, I recommend contacting our customer support team. They have the necessary tools to take appropriate action and can initiate an investigation if needed.

In the meantime, you can check the status of your tax payment in QBDT to ensure it went through. Here's how:

1. Go to the Employees menu and select Payroll Center.
2. Click the Pay Liabilities tab.
3. In the Payment History section, select the E-Payments tab.
4. If the status isn't updating, toggle between the All Payments and E-Payment tab. Doing so will refresh the list.
5. Click the View link in the Audit Trail column for more information.

Once done, you'll see the status of your tax payment. Check out this guide for the meaning of each: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll.

In addition, here's a list of payroll reports that you can use to access your employees' earnings, taxes, and deductions: Run payroll reports in QuickBooks Online Payroll.

Kindly keep me updated if you have any further concerns regarding email notifications for tax payments. I will promptly respond to ensure your needs are met. Stay safe, and take care.

Received my email acknowledgements Sunday December 9, 2023 at approximately 9:00pm eastern time. This was obviously a problem with QuickBooks not the clients system set up! These payments were posted December 5th, why does it take you 4 days to issue email acknowledgements for these payments can't wait that long, need to notify clients in a timely manner which I can't do if you don't notify me timely.

Stop passing the buck to the users if you don't what the problem is then don't just tell me or other users that it is our problem! More than one person had the same problem, this should be a clue to you that it is an internal system problem!

For you other users the workaround here is to go to EFTPS and set email notifications on that site to notify you when the payment is acknowledged, much more reliable than QuickBooks!

I wasn't passing the buck off to anyone.   I was just asking a question.   

I would love to use my email address on the EFTPS website as the notification, but I have about 30 to 40 clients (maybe more or less) that I pay payroll taxes for, and unfortunately when the website sends the confirmation, it doesn't say the name of the company.   

I have started receiving my confirmation emails from QB's, so I am no longer having that issue.  

I am on the same page. Just today I received a notice from IRS for tax period Dec 2023.

It is with regards to a credit on Form 941.

When I investigated all my files and documents, I got an email from intuit service team that tax payment was accepted and remitted to IRS. It is actually debited from our account.

However, in form 941 for 2023 employer's quarterly federal tax return, it is missing.one payroll period, which is the credit balance. Furthermore, it was not on the list of e-payment history.

Can someone  help me figure this out?

Hey, @CVM3. 

Thanks for chiming in on this thread. 

The best route would be to contact our Customer Support Team so they can review your account properly. Here's how: 

1. Go to the Help menu. 
2. Press the QuickBooks Desktop Help option. 
3. Click the Contact Us button. 
4. Enter your question and tap Let's talk. 
5. Scroll down and pick to Get a callback. 

It's that easy! 

Keep us updated on how the call goes. Have a wonderful day!