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jahn1
Level 1

How can I revert to the previous sales tax center?

I want to revert to the previous sales tax center.  The new page is not helpful to me.  How can I revert to the old way of calculating and paying sales tax?
5 Comments 5
jeanbiverly_
QuickBooks Team

How can I revert to the previous sales tax center?

Welcome to the Community, @jahn1!

 

Thank you for reaching out to us. We understand that you prefer using the previous version of the Sales Tax Center. However, at the moment, the option to switch back to it is unavailable on QuickBooks Online.

 

To help improve your experience with QBO, we value your feedback and will share it with our Product Development Team.

 

To send feedback, follow these steps:

 

1. Go to the Gear icon, then select Feedback.

2. Enter your comments or product suggestions.

3. Click Next to submit.

 

Also, you can refer to this helpful article to learn how to record, adjust, and delete sales tax payments in the tax center: Manage sales tax payments in QuickBooks Online.

 

Please don't hesitate to ask any further questions about your sales tax. I'm always available to assist you. Have a great day!

mapleaf18
Level 2

How can I revert to the previous sales tax center?

Intuit strikes again!  I don't use automatic sales tax because I work in a five county area each with their own tax rate.  New York State demands that sales tax be separated by county on sales tax filing.  That being said,  the "edit tax" link has stopped working in both Google Chrome and Microsoft Edge right around 17:00 EST.  Nice!  Some of us work 7 days a week so to have support only M-F is ridiculous for the prices they charge.  Yet another "enhancement" gone wrong.  Intuit needs to stop playing with the interface to justify their prices.  I hear you will only have the new format invoices which better not blow up the way they get folded into window envelopes.  Yes some of my customers do business via snail mail.

mapleaf18
Level 2

How can I revert to the previous sales tax center?

P.S. Don't bother doing the feedback.  In Google Chrome, you just get a blank white dialogue box so that is obviously, broken, getting pegged b/c so many people are complaining right now or they've shut down feedback due to getting pegged.

Erika_K
QuickBooks Team

How can I revert to the previous sales tax center?

We understand the urgency of editing taxes in QuickBooks Online (QBO), @mapleaf18

 

To securely address this issue, we recommend contacting our support team. This way, they can determine the cause of this issue in a safe environment. They have the resources and tools that can securely guide you in accessing the edit tax feature in QBO. 

 

Here's how: 

 

  1. Go to the Help (?) icon, then select Search tab
  2. Choose Contact Us
  3. Enter a brief description of your situation in the What can we help you with? area. 
  4. Click Continue, then choose Chat or Callback

 

To ensure you can reach our support team on time, refer to this article: QuickBooks Online Support. 

 

Additionally, you can read manage sales tax payments in QuickBooks Online to learn more about recording, adjusting, and deleting sales tax payments in QBO. 

 

If you have more questions about managing your sales taxes in QBO, feel free to leave a comment. Keep safe!  

mapleaf18
Level 2

How can I revert to the previous sales tax center?

Your support team has "banker's hours"   

Need to get in touch?

Contact us