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Julie--Glover
Level 1

I need to talk to an online QB payroll resolution supervisor or manager about an unresolved quarterly tax payment to internal revenue

I subscribe to QB filing & payment of 941 taxes. Somehow my account switched to annual filing 2025 but it has always been quarterly. Need to talk to supervisor for this problem not getting resolved since June 2,2025

1 Comment 1
ChristineJoieR
QuickBooks Team

I need to talk to an online QB payroll resolution supervisor or manager about an unresolved quarterly tax payment to internal revenue

I understand the urgency of the unresolved quarterly tax payment that has switched to annual filing. Resolving this issue is crucial to maintaining compliance and avoiding penalties or interest charges, Julie.

 

Given that this has persisted since June 2, 2025, we can follow up with our support team regarding this concern so they can provide more action and a solution as soon as possible.

 

Here's how you can connect with our QBO Payroll support team:

 

  1. In your QuickBooks Online account.
  2. Click the (?) Help and choose the Search tab.
  3. In the search field, enter the contact support.
  4. Click the Contact Us button.
  5. Choose the Have us call you in the Callback section.
  6. Follow the on-screen steps to proceed.

 

For information on the support hours of our QuickBooks Online (QBO) Live Support team, please refer to this article: Get help with QuickBooks products and services.

 

Feel free to share your response in the comments section.

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