I understand that every penny counts, @vinniyo1.
I can see how frustrating it can be to encounter issues with a service you've signed up for. We can check and verify where these charges are coming from.
You can use the form indicated in this article to check where it came from and why: Understand Intuit charges on your credit card or bank statement.
If you still can't find where the charge is coming from, I highly recommend reaching out to our live agents once again. Although you've already contacted them, I still suggest giving them another call as they are the only ones equipped with the necessary tools to investigate the root cause of the problem. Also, they're the best route for any billing concerns as Community is a public space and we can't ask for any confidential information to safeguard your security.
Please be aware that the response time may vary depending on the volume of calls they receive. I kindly ask for your patience until our agent becomes available to assist you. You can refer to our support hours to know the best time to contact them.
Additionally, to help you with your annual tax preparation, I have included this useful article: QuickBooks Self-Employed Annual Tax Guide.
If you have any other billing concerns, feel free to let me know as I'm always ready to share some information and give you the best route. I will be on the lookout for your response. Have a wonderful day and take care.
