Payroll Taxes due don't align with Payroll Settings

Thank you for reaching out to the QuickBooks Community, dirtzero! I am glad to see you here. Could you verify for me if you if you have exceeded the federal or state threshold? The IRS and state agencies may switch you from monthly to semi-weekly or weekly tax deposit if you meet or exceed certain tax liability amount and our system is programed to automatically reflect these changes. However if this is not the case, please let me know so we can investigate further.

To answer your second question, when you have an exempt unemployment account in QuickBooks Online, but unfiled returns still appear, it could be due to unprocessed forms from a period before the exemption was activated. You will need to manually mark these past returns as filed to clear them from your Action Needed list. You can record a prior tax payments in QuickBooks Online. I'll show you how.

1. Go to Taxes, then Payroll Tax.
2. Select the Payments tab.
3. Review the payments listed and locate the tax you want to record a payment for.
4. If the payment is listed, choose the option Mark as paid then select Yes, mark paid.

If the payment isn't listed, please follow the steps below.

Here's how:

1. Go to Taxes, then Payroll Tax.
2. Click Resources.
3. Choose Record tax payments, then Add Payment.
4. Select a Tax Type, then enter the following:
   • Period Start Date and Period End Date - the period that the taxes were accrued
   • Payment Date
   • Check Number (optional)
   • Notes (optional)
   • Tax Item Amounts
5. Once done, hit OK.

You can review this guide for more details about Recording prior tax payments. Again, please keep me updated as I will be looking forward to your response as we try to resolve these issues. See you in a few.

Hi Sasha,

Thanks so much for taking the time to help me try to fix these issues.

MN Withholding - Our withholding amount is less than the $1,500/quarter threshhold that would require semi-weekly deposits.  I also verified our withholding account attributes while logged into the MN Department of Revenue and confirmed that our Filing Frequency is Quarterly and our Deposit Frequency is Monthly.

MN Unemployment - There are no payments appearing due, only quarterly forms titled "MN Wage Detail."  QuickBooks will not allow me to enter a $0 payment amount, but I tried.  The title of these forms is "Minnesota Unemployment Insurance - Quarterly Contribution Report" and other than the wage base of $43K on the form, all other totals (wages, taxable wagers, total payment due, etc.) are all $0.  I believe this is because we're exempt.  I just need the forms to stop appearing as due.  I was able to "record filing" through QuickBooks after seeing the note below.  Is there a way to delete the unemployment account from our company altogether?

I greatly appreciate you taking the time to help me!

I appreciate you sharing this detailed information, Dirtzero.

Since you have confirmed that your payroll setting in QuickBooks are correctly aligned with your Department of Revenue account, QuickBooks will reflect the appropriate due dates and files.

With this, we recommend contacting the Payroll Support Team for guidance. They can check your account in a safe environment and provide additional resolution.

1. Go to Help (?) and choose the Search tab.
2. In the search field, type in contact support.
3. Click the Contact Us button.
4. Please choose between the methods to connect with our support.
5. Follow the on-screen steps based on your choice.

Additionally, QuickBooks does not allow tax accounts associated with payroll history to be completely deleted from your company. This is because audits or compliance records may still require access to past filings. You can check this article for reference: Cancel or delete payroll tax payments and forms.

Please feel free to reply if you have additional questions. We're here to help.